9th July – Precision Engineers, East Anglia, £400k turnover

Has been using (top 10 firm) for a number of years but his confidence has been rocked by some key members of staff leaving and a resulting drop in service levels. He therefore feels that now is a good time to take some perspective and see what else is out there. He acknowledges that he’s probably a bit on the small side to be using them and that he’d probably benefit from a closer, Partner-led service.