25th June – Flooring Retailer, Birmingham, £400k turnover

Has been using (local accountancy competitor) for about 10 years, but has finally concluded that they’re far too big for the business as it currently stands. The level of service is practically non-existent and by the sounds of it he just wants somebody he feels better suits the needs of the company. Furthermore, he believes that they were over-charging him for previous work he was having done with some dormant companies, and as a consequence he’s lost trust in them.