Explained that they’re actively seeking a move away from their existing firm due to what they describe as, “Last minute accountancy” and not being proactive. Apparently the accountant has missed out of tax planning opportunities and they believe now is a time for change. They want to work with a firm that’s going to come to them with ideas and have their interests at heart. This is something they’re keen to address ASAP, therefore they wanted to meet next week. They’re currently paying around £2.5k in fees but are looking for the best service rather than the cheapest price.