16th July – Decorating Contractors, Midlands, £1.5m turnover

Said our call came at a good time as they held a directors’ meeting last week where they agreed they’d like to meet with other accountancy firms. The main problems they have with the firm they use at the moment is that they’re slow to get work done, resulting in a lack of clarity over their tax obligations, and lacking in transparency over their fees. They therefore like the idea of seeing what a more proactive, transparent firm might offer.